Terms of Service & Privacy Policy
Mudita Integrative Medicine Terms of Service and Privacy Policy
Effective Date: January 3, 2026
Your privacy is important to Mudita – Integrative Medicine. This Privacy Policy explains how we collect, use, communicate, disclose, and protect personal information obtained through our website.
Information We Collect
When you visit or interact with our website, we may collect the following types of information:
Personal Information: We may collect information you voluntarily provide, including your name, email address, telephone number, and other contact information when you submit a contact form, request information, schedule an appointment, or communicate with us.
Health Information: Please do not submit medical records, test results, prescription information, detailed health histories, or other sensitive medical information through a general website form. Current patients should use our secure Charm patient portal for medical communications.
If information collected through an authorized healthcare system becomes protected health information, it will be handled in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”), our Notice of Privacy Practices, and other applicable laws.
Automatically Collected Information: Our website is hosted by Squarespace. When you visit the website, Squarespace may collect information such as:
Information about your browser, network, and device
Your IP address
Pages you visited before arriving at our website
Pages you view on our website
Dates, times, clicks, and other information about your use of the website
Squarespace uses this information to operate, secure, and improve its platform and services. Additional information about Squarespace’s data practices is available in the Squarespace Privacy Policy.
How We Use Your Information
We may use the information we collect to:
Respond to questions and requests.
Schedule and manage appointments.
Provide requested healthcare or administrative services.
Communicate with you regarding appointments, services, billing, or practice updates.
Improve the content, functionality, and security of our website.
Understand general website traffic and visitor activity.
Comply with applicable legal and regulatory requirements.
Protect our legal rights and prevent fraud or misuse.
We collect and use personal information only for the purposes identified at the time of collection, for related operational purposes, with your consent, or as otherwise permitted or required by law.
Disclosure of Information
Mudita – Integrative Medicine does not sell or rent your personal information or protected health information.
We may share information in the following circumstances:
Website and Service Providers: Information may be processed by Squarespace and other trusted vendors that assist us with website hosting, scheduling, communications, payment processing, patient-portal services, analytics, security, or other business operations.
Healthcare Services: We may share protected health information with healthcare providers, laboratories, pharmacies, or other parties when necessary to provide services and when permitted by law.
Legal Requirements: We may disclose information when required by law, regulation, court order, legal process, or a lawful request from a government authority.
With Your Authorization: We may disclose information when you direct us to do so or provide authorization.
When a service provider creates, receives, maintains, or transmits protected health information on our behalf, we require appropriate privacy and confidentiality arrangements as required by HIPAA.
HIPAA and Protected Health Information
When HIPAA applies, protected health information is handled according to our Notice of Privacy Practices. That notice provides additional information about how medical information may be used and disclosed and explains your rights regarding your health information.
This website Privacy Policy does not replace our Notice of Privacy Practices.
Website Forms
When you submit information through a Squarespace website form, the information you provide may be stored or processed through Squarespace and any storage or email service connected to the form.
Website forms should be used only for general inquiries and basic contact or scheduling requests. Submitting a website form does not establish a provider-patient relationship.
Please do not use a website form to submit sensitive medical information or request emergency medical assistance.
Text and Email Communications
If you provide your telephone number or email address, you may receive communications related to appointment scheduling, reminders, patient services, billing, or other matters you have requested.
Message and data rates may apply to text messages. You may opt out of nonessential text communications by replying STOP.
Mobile telephone numbers and text-message consent information will not be sold or shared with third parties for their independent marketing purposes.
Email and standard text messaging may not always be secure. Please use our secure Charm patient portal for private medical questions, records, test results, prescription requests, or other sensitive health information.
Cookies and Website Analytics
Squarespace uses cookies and similar technologies to operate and secure this website. Necessary cookies allow the website and its essential features to function properly.
Squarespace may also use analytics and performance cookies to help us understand website traffic and visitor activity. Information collected for analytics may include:
Browser, network, and device information
IP address
Referring pages
Pages visited
Clicks, scrolling, searches, and other website interactions
Dates and times of website activity
Depending on your location and our website settings, you may be able to accept or decline nonessential cookies through our cookie banner. You may also control cookies through your browser settings. Disabling cookies may affect how some website features function.
Third-party services or embedded content added to the website may use their own cookies or tracking technologies according to their respective privacy policies.
Third-Party Content and Links
Our website may contain links to or embedded content from third-party websites. Embedded content may behave as though you visited the third-party website directly.
Those services may collect information, use cookies, or monitor your interaction with their content. Mudita – Integrative Medicine does not control and is not responsible for the privacy, security, content, or practices of third-party websites.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, regulatory, medical-record, and business requirements.
Your Privacy Choices
You may contact us to:
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of information when legally permitted.
Opt out of nonessential promotional communications.
Ask questions about our privacy practices.
Certain information may need to be retained for medical, legal, administrative, or security purposes. Requests involving information independently controlled by Squarespace may also be subject to Squarespace’s privacy policy and procedures.
Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website without authorization from a parent or legal guardian.
Changes to This Privacy Policy
Mudita – Integrative Medicine may update this Privacy Policy periodically. Changes will become effective when the revised policy is posted on our website. The effective date shown at the top indicates when the policy was most recently updated.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:
Mudita – Integrative Medicine
Attn: Privacy Officer
1131 Poplar St, Ste B
Helena, Montana 59601
Phone: 406-417-3688
Email: admin@406mudita.com